Guardian Pool Fence Systems
4.5
Based on 259 Reviews
Edward V.
Edward V.
2022-06-11 15:12:57
I made an appointment for a free estimate and 7 days later they were at my home. The gentleman (can't remember his name) who came out for the estimate was...
Olga K.
Olga K.
2022-03-13 15:53:54
The best service and quality of the fence. We got our s 6 years ago and it still holding strong. When I needed few things the office stuff was very friendly...
Tal L.
Tal L.
2022-01-08 15:46:32
Chris from guardian installed our pool fence today, he was professional, efficient and explained how everything worked, he took his time to do the job right...
Chris A.
Chris A.
2022-01-06 17:16:08
This company did a great job from beginning to end. Came out to quote with 2 days and came to install within 2 days. Chris my installer was amazing! Given...
Thomas C.
Thomas C.
2022-01-03 12:10:23
Edit: The next day after I posted the review the owner had contacted me to figure out what had occurred. After explaining everything, I generally feel he...
Sal R.
Sal R.
2019-10-21 10:19:02
Our new home came equipped with beautiful pool setup however there was no safety fence which was #1 priority in order to keep our little one safe and us...
Kristina S.
Kristina S.
2019-07-01 08:43:18
We had our fence installed on Saturday and are soooo pleased with it! It looks great and we feel really good about the safety features. Jesus installed our...
Meredith N.
Meredith N.
2019-06-06 10:45:40
I received estimates from other companies but decided to go with Guardian after Jim came and gave me a very thorough estimate for my home pool. He brought...
Mario Noble
Mario Noble
23:20 21 May 22
Guardian pool fence came out and were very friendly and informative during the initial quote. They worked with our... current pool holes (it's an older home that used to have a pool fence) and did an awesome job. They even took pictures and shared with me when I was at work to check if everything was accurate and to plan. Reasonable rates and very prompt.read more
K A
K A
22:36 09 May 22
UPDATE: The owner Adam reached out and sent another tech out to assess the code needs. They added a piece, we scheduled... the second inspection. THE FENCE FAILED INSPECTION A SECOND TIME. Then the owner got more involved, sent the same tech who changed the direction of the fence. This last alteration finally passed inspection and we were able to move forward with the pool. In the end, the issue was remedied, the owner was very responsive once he was looped into the issue.ORIGINAL REVIEW:We had this fence installed for our new pool to pass the enclosure inspection. Spoiler alert: THE FENCE FAILED INSPECTION. Lisa, Ron and Eric each told me several times that it'll pass inspection. It took a while to get an install date, so our project got put on hold while we were waiting.During the installation, the tech drilled several of the wrong holes in my deck which he then had to redrill in the correct place and then fill with extra cement from the job. When the installation was finished, the fence lasted a day, and then popped off my garage wall, taking the gate down with it. After chasing down Lisa on the phone, she scheduled a repair for the next week. They reattached the fence, but left a chunk missing from the side of my garage.We scheduled our inspection and, as you know, FAILED. I reached out to the company several times, called, emailed, called, emailed again. Guardian insists they're the go-to for code and inspections in LA. In my case, they came, charged a bunch, did some damage, and left us holding the bag after the FENCE FAILED INSPECTION.read more
SARAH NGUYEN
SARAH NGUYEN
15:58 08 May 22
Absolutely amazing customer service. From the initial quote with Jim, to the two gentlemen who came out for the... install. I run a customer service based business and the care I received was top notch. Not to mention how absolutely kind and caring they were with my two crazy toddlers. Even the gals who take care of the administration part of it all are AWESOME. I got bids from a few companies and I am honestly so glad I made the right choice. The fence looks AMAZING. Thank you all so much for making sure my babies are safe in their backyard.-The Nguyen Famread more
Mickey Tashman
Mickey Tashman
17:00 22 Apr 22
I needed help putting the fence back up they wanted to charge me 250 bucks to come out... keep it mind thats 20% of the... price it cost me to buy the fence...read more
Ross Peabody
Ross Peabody
19:36 02 Apr 22
Tim Toohey, serving Orange and San Diego Counties was fantastic from our first contact through the expert installation... of our Guardian Pool Safety Fence. Mr. Toohey was prompt for both the estimate meeting and the installation day in March once we decided to go with Guardian. Mr. Toohey has over 20 years experience and constructed and installed our pool fence in less than 3 hours. The fence and gate look great and offers another layer of confidence that our pool area is safe. Mr. Toohey explained the entire process and demonstrated how to remove the fence for special events that do not include young children. I would highly recommend Tim Toohey to anybody needing a pool safety fence. Thanks Tim!read more
Dia M
Dia M
01:03 25 Mar 22
Awesome product! I was selling my house and needed a fence. No hassle, and was done super quick.
terrena sellers
terrena sellers
16:42 24 Mar 21
The gate looks really nice and functions well. I feel very comfortable with my kids around it. My only issue is that I... have rodents/ pets in my yard and they made some holes in the mesh. However the customer service was AMAZING and they replaced my torn fences free of charge. I suggest getting the pet grade mesh from them and I plan on trying to add spikes somehow to the top of the fence to keep the rodents away because the fence does look really good intact. Thank you Adam for helping us. I would recommend guardian!read more
Aleah Ruston
Aleah Ruston
14:49 21 Mar 21
So We have 2 boys! 1 is Autistic and the other is an infant! We were shopping for a pool fence because my autistic son... LOVES the pool and he LOVES being in the backyard. We came across guardian pool and Dean came out to do the estimate, he was awesome! Very willing to help out and get us a reasonable price not take advantage like some of these other pool fence companies I called that wanted an outrageous amount! Anyways, we had a installer come out and I noticed he might have been new. He made a couple comments that he didn’t feel confident about the job before he started and made a couple more like he didn’t know exactly what he was doing. I got alittle worried but I gave him the benefit of the doubt. When he was done, I thought everything looked good except for the door way that my husband had notice before I did. The installer was already gone at this point, it was all bent and crooked and not lined up. We made a phone call to the office and they asked us to take pictures and email them and then they sent out one of the head installers to fix it! Gerardo did an amazing job!! He fixed quickly and was very clean about it as well! Thank you guys for being accommodating to our needs and fixing the issues right away! I would recommend this to any one with a pool!!read more
Kristy Doss
Kristy Doss
21:25 21 Jan 21
Fence sounds awesome, sadly I will never know. I tried for over three weeks to get in touch with their home sales... department (since there isn’t a guardian fence company in our local area) but literally they won’t call back. I called every day for about a week, they took messages every time. Once I received a return phone call while I was at work, I returned the call within 10 minutes & was told he was already gone for the day. Every call since then has gone no where. So if you have a installer in your area you’ll probably love your fence, if you don’t have someone just don’t even waste your time. I’m disappointed because this truly looks like a fantastic product (hence the two stars) & we spent a good deal of time deciding on this fence. But I had to move on to a company who wanted business since now I have a pool filled with water & a toddler who can’t go outside until we get a fence. I made a single phone call to one of their competitors & I will have my fence done in less than 2 weeks. It literally took me less than 10 minutes to buy a fence through someone else when I’ve been calling guardian for over 3 weeks.read more
Mustafa Özgür
Mustafa Özgür
23:31 07 Jan 21
We worked with TimAnd He did put our pool fanceHe is very friendly and I would Definitely recommend him . He is fast... and honest and very friendly and Great priceread more
Mark Luni
Mark Luni
00:49 11 Nov 20
The fence is good. The plastic inserts broke after only 2 years. The somewhat rude young woman on the phone said they... were not covered under the warranty and replacements were $1.38 each plus tax and shipping.read more
Susie Burbank
Susie Burbank
22:48 31 Jul 20
I love my new fence. It has eliminated a lot of stress in my life, little babies, dogs all safe now. Thanks Don Hillon... for such a great job. You had all the answers and very friendly. Bonus it's all made in the USA.read more
C Molina
C Molina
21:30 11 Feb 20
Amazing service + a good quality materials.
Helene Vallow
Helene Vallow
20:19 04 Oct 19
We have had your fences installed twice. First time was a year ago for our pool. Excellent workmanship. Then we... decided to put up a fence for our dogs to create a dog run. So very pleased with the work that was done by Jesus. Jesus even checked over the pool fence to make sure everything was working properly. Highly recommend your company!!!read more
Art Heirshberg
Art Heirshberg
18:52 28 Sep 19
At first I was going to look for another company because install date was over 6 weeks but they called back and fit me... in. And I’m glad they did. Great experience looks great. My installer Gerardo was fantastic with design install very professionalWould highly recommend.read more
L Halbert
L Halbert
17:38 28 Sep 19
We needed to close off our pool because we rescued a dog that had a surgery that reqires the dog to never be around... water. A young man named Lupe came in and installed it for us with a gate. We are older and weren't quite sure what to do. He was so sweet and so patient with us. He gave us a suggestion, which worked out so well. Our dog just loves looking through the fence. And the way Lupe put the gate in makes it easy for the pool guy and gardener. He also honored the discount, which we forgot to give the estimator. Would recommend the company and certainly the young man, Lupe, who installed it. How refreshing to see a polite, hardworking, patient young man.read more
Sheldon Katz
Sheldon Katz
04:04 15 Aug 19
Every aspect of ordering and installing the new fence went smoothly, timely, and professionally. My wife and I are... totally satisfied with our new fence and we now feel very safe having our granddaughter over our house for babysitting. My wife was very concerned that safety was going to affect the comfort and beauty of our back yard. We are both very pleased with the esthetics and unobtrusiveness of our new fence.read more
Sarah Borrego
Sarah Borrego
21:39 11 Jun 19
Needed a pool fence to keep our twin toddlers safe in the yard of our new home. Guardian Pool Fence company came out... and gave us a thorough estimate, openly answering any questions we had. They were timely in scheduling the install. The installer was very experienced, efficient and cleaned up after himself. We are very happy with the fence and definitely recommend the company to others.read more
David and Alice
David and Alice
16:04 11 Jun 19
Professional, this company is great! Dave was informative and knowledgeable for our free quote and Jesus was fantastic... at installing the fence. Thanks for your patience. I like the smaller holes on the bottom and choices in colors. We chose light grey, instead of traditional black. The tight weave let’s you see right in, a great safety feature!read more
Trey Forster
Trey Forster
07:50 16 Apr 19
Great company and great staff! Very responsive, attentive and professional service at every stage of the process. Adam... has been life saving for us with his recommendations and Gerry the installer was through, clean, kept me informed and installation was perfect! I am glad I found Guardian and would absolutely recommend them to anyone with a pool!read more
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