We received this fax when we completed a job in Chatsworth, Ca. The customer was clearly not happy with his previous pool fence and he explains why he likes our fence. This is one of our Pool Fence Reviews:
Risha Pazsoldan Chatsworth, Ca
Guardian Pool Fence installed a pet mesh pool fence for me. My first pool fence was installed 1 1/2 years ago with poor results. The mesh began to sag and the poles leaned within a few months. When I called Mike Saber of Baby Guard Pool Fences his voice mail did not mention Baby guard. I left several messages and never received a call back.
When I called the corporate headquarters in Florida I was told Mike Saber no longer represented them. I was given a number in San Diego for their local rep. Each time I called for someone to come and repair my fence, with a lifetime guarantee, I was told he would come when there were several customers to service. He infonned me he receives many complaints about Mike Saber. I have repeatedly called the rep in San Diego with no results. Excuses excuses and more excuses.
A few months ago my Airedale Terrier began to rip the mesh and finished offthe rest of the fence. I called Guardian and met with Adam who helped me choose a new fence. This is a local company that has been in business for a long time. He showed me “pet mesh” which deters dogs from damaging the fence. Mike Saber had never offered that. Guardian installed my fence and it looks great. My dog has tried to rip it but has not been able.
Guardian scheduled an appointment in a timely manner. The installation is well done and I have not noticed any problems. Guardian left my yard looking better than before- I have confidence that should any problem occur a quick call to Adam at Guardian would resolve any matter-
I am grateful to Guardian Pool Fence for being a reliable company with a superior product and providing excellent customer service as well.